Policy and Procedures

REGISTRATION

FPCTA uses Active Network as our registration platform. When you register for your first class, you will be prompted to create an account. You may pay program fees by cash, check, or credit card. Students are registered upon receipt of registration and payment in full. Fall and Spring class registration will remain open for the first week of classes. Summer and Academic Break Camps close the Wednesday prior to the start of camp. 

If you need assistance registering, please email our team at Education@FantasyPlayhouse.com.

FINANCIAL ASSISTANCE

Fantasy Playhouse is dedicated to making theater arts education accessible and equitable for all! Tuition assistance applications are accepted on a rolling basis and will be reviewed by our Education and Outreach teams. A limited number of full and partial scholarships will be awarded based on need and merit for FPCTA's upcoming programs. Please note that tuition assistance is not guaranteed, but we strive to make all of our programs as accessible to all.  Families are encouraged to apply as early as possible. Payment plans are available upon request. All balances must be paid by the end of the semester in order to enroll in future camps.

REFUNDS

Class transfers are available upon request and are dependent on availability. Participant cancellations made more than 2 weeks prior to the start of class/camp will receive a full refund less a 10% processing fee, or a full class credit to be used later. Participants who cancel less than 2 weeks before the start of class/camp may receive a 50% refund or a full class credit to be used later. Once classes have begun, transfers are subject to availability, and cancellations will result in a class credit. FPCTA reserves the right to cancel a class/camp due to insufficient enrollment. If FPCTA cancels a class, you will receive a full refund.

INCLEMENT WEATHER POLICY

FPCTA follows Huntsville City Schools for weather cancellations, including after-school programs. We will post cancellations on our Facebook page and website. FPCTA does not make phone calls regarding cancellations due to inclement weather. 

WAITLIST

Classes fill quickly! We recommend registering online to secure your spot. If a camp/class is full, please sign up for the waitlist online. There is no cost associated with signing up for the waitlist! If a spot becomes available, a member of our Education team will reach out to you to see if you are still interested in the camp.

PARENTS IN CLASS

For your child's safety and security, we do not allow families to attend class with their child during the session because we find it distracting and it hinders the learning process. The class time belongs to our students. The lobby is open for families who prefer to wait in the building. We offer a variety of concessions at our front desk for purchase. 

LATE PICK-UP

Students MUST be picked up promptly at the end of class. Families must enter the building to pick up their student; no student will be permitted to leave the building unattended. Excessive late pick-ups may result in your child being dismissed from the class for the semester, with no refund granted. For the safety of our students, Fantasy staff may not leave students unattended.

FINAL PRESENTATION / SHOWCASE

Final Presentations will take place on the last day of classes or camps, during class/camp hours. We will provide more information several weeks in advance. 

HOLIDAYS

We observe the same holiday schedule as Huntsville City Schools.

RETURN CHECKS

A $30 fee will apply to any checks returned by the bank.

MAKE-UP POLICY

Due to the nature of our classes, we do not offer make-up classes. If you know your child will miss a class, please contact the office. No refunds granted for missed classes. We do not guarantee that classes canceled due to circumstances beyond our control (e.g., weather, power outage, etc.) will be made up.

PHOTOGRAPHY

FPCTA reserves the right to use photos and videos taken in camps, classes, workshops, and performances for promotional purposes only. Please contact Education@FantasyPlayhouse.com if you have any questions or concerns. 

ACADEMY FACULTY

FPCTA is made up of qualified teaching artists who are professionals in their fields. FPCTA Staff have had an Alabama State criminal background check and are CPR certified. Faculty class assignments are subject to change without notice to parents and students. No refunds granted due to change in faculty.

STUDENTS with DISABILITIES

Fantasy Playhouse Children’s Theater & Academy strives to make its programming available to everyone, including students with physical, developmental, or cognitive disabilities. If a student’s disability proves to be beyond our staff’s capabilities, we may recommend that the student discontinue the class, and a pro-rated or full refund will be granted. Please contact our Education Team at 256-539-6829 if you have questions and/or to determine that this is the right class for your child.

DISRUPTIVE BEHAVIOR

FPCTA strives to make the theatre a fun and safe learning experience for your child. Therefore, we reserve the right to remove a student from activities permanently due to inappropriate or disruptive behavior (in-person OR online) with no refund granted. When families register, they agree to FPCTA’s Youth Behavior Policy, which can be found at the link here (DOWNLOAD) 

ADDITIONAL INFORMATION

We offer classes for students of all experience levels. No previous experience is required! 

Taking a class or camp multiple times immensely benefits our young actors and technicians. Like a dancer spending time perfecting their form at the barre or a pianist at the keys, our students repeat exercises, warm-ups, and activities in order to build a strong foundation in voice, movement, acting, and design. Final showcase materials are constantly rotating so students are continually exposed to new material and repertoire.

QUESTIONS? PLEASE CONTACT: Education@Fantasyplayhouse.com